Putting life-saving gas leak detection data in the hands of Critical Facility Technicians

The Opportunity

Operator Technologies, specializing in gas leak detection systems and custom monitoring solutions, constructed a proprietary system for commercial buildings. With the hardware and data ready, Operator partnered with Invoke to build a software solution for facility managers and technicians to monitor PPM data remotely.

What we built

In high-stakes infrastructure environments like healthcare and private sector facilities, safety is non-negotiable. Operator provides real-time gas leak detection and monitoring, ensuring operations remain safe, compliant, and uninterrupted.

Conducted walkthrough of the end-user experience, understanding touchpoints, nuances, and interactions between hardware devices and software
Defined Operator’s product roadmap for the first release, ensuring alignment with end-user's needs
Designed, built, and deployed Apple and Android apps, as well as an admin control web app to configure devices for multi-locations
Data discovery workshop to determine readiness for AI/ML integration

Real-Time Alerts

Technicians are notified of hazardous gasses before entering potentially dangerous environments

Market Expansion

Currently utilizing the same technology expanding into Sporting Arenas

Outcome

Operational and Providing Immediate Value - The solution was immediately implemented to Operator clients, providing City of Vancouver, Vancouver General Hospital, and Fraser Health with the new Operator App to monitor their facilities for hazardous gasses
Continued Partnership with Digital Solution Add-ons - Since launch, Operator has expanded its solutions with a proprietary digital product foundation. Operator and Invoke continue to design and build out new features for the application tied to physical hardware advancements
Market Expansion - Operator has found interest in their technology in other sectors and are currently expanding into Sporting Arenas